PROFESSIONAL SUMMARY
Self-motivated Professional Development Trainer and Educator with 10 years of experience in project
management.
Passionate about accuracy and quality, uses excellent communication and organization to ensure all tasks
meet or
exceed client expectations, tracking progress, providing reports, and managing issues to ensure successful
project
delivery. Adept at setting big-picture goals while managing key details for quality projects that end on
time and
within budget. Responds to challenges with a solutions-focused, professional, and flexible attitude.
CERTIFICATIONS
University of Arkansas, Fayetteville, ARExpected August 2023
Project Management Essentials with CAPM Prep
PROFESSIONAL EXPERIENCE
Springdale Public Schools2014-Present
Teacher
Managed the execution of implementation and on-boarding project for 75 new remote clients for
kick-off
of online school. Working with changing processes and priorities to support clients across multiple
learning management systems, helping staff, and providing great customer service while proactively
identifying, assessing, and managing risks. Collaborated with team of over 50 teachers resulting in
the
successful launch of the largest virtual elementary school in our state serving approximately 700
students during the pandemic
Team-oriented, go-to technical expert, took initiative to troubleshoot problems and increase
efficiency,
saving the team approximately 80 hours of work per month. Working cross-functionally with team of 52
internal co-workers and external partners to support and coordinate relevant project information,
created reports to help employees use new software, and communicated project status and progress to
Senior Management regularly
Collaborates with team to coordinate project planning including coordinating meetings, providing
status
updates, and working together to define objectives, timelines, and results, continually identifying
potential risks, and developing mitigation strategies for prompt resolution, resulting in an
extraordinary 68% of at-risk students exiting intervention services before project closure
Develops and executes project plans for 225 people, creating outlines and defining project scope,
timeline, and objective goals and collaborating with teams to ensure project success. Employing
proactive written and oral communication skills to present critical instruction with 96% of students
making exceptional advancement
Facilitated targeted technology trainings to 19 staff members, coordinating
with applicable departments
to ensure all participants acquired necessary credit and received ongoing support to meet objective
goals, empowering employees to utilize innovative technology increasing implementation by 45% Builds
and
adapts databases to track growth across grade-level and content areas enabling all team members and
administrators access to current data, to process immediate needs and next-steps
Assists teams of 4-8 staff members by providing administrative support,
independently creating and
maintaining documentation for training and sharing knowledge with teams, effectively communicating
to a
wide range of audiences, resulting in easy-to-use information that enables timely project completion
and
process improvement
Coordinates special project in collaboration with 13-member Council of
Innovation committee to earn the
exceptional designation of School of Innovation, defines scope, objectives, results, and timelines
of
the project, working with partners, business leaders, and cross-functional teams to ensure effective
project management that meets organizational goals and produces high quality results, presenting
plans
to broader staff and community for feedback for improvement
Applies proficient Microsoft Office and Google Suite skills to maintain
documentation, manage data, and
keep accurate records to ensure standards and goals are met for over 300 students, coordinating
meetings
to update progress for co-workers and clients, and reviewing project results to continuously improve
project management processes, resolving issues as they arise and ensuring information is easy for
others
to find and engage with
Builds and adapts databases to track growth across grade-level and content
areas enabling all team
members and administrators access to current data, to process immediate needs and next-steps
Efficiently managed budgets, including writing grant proposals, to procure
materials and equipment
Mentored new hires and coached colleagues on specific skills to support
faculty growth and learning
while developing consistency in the quality of department services
Northwest Arkansas Community College2012-2017
Professional Development Instructor
Executed and led project management planning for 4 courses, facilitating 15 distinct 10 to 30-hour
classroom trainings for groups of 10 to 70 clients, resulting in over 200 participants receiving
certificates of completion for mandatory trainings while meeting grant funding requirements,
ensuring project quality and meeting agreed upon expectations, consistently achieving high customer
satisfaction ratings on customer experience surveys
Coordinated 40-80 clients, administrators, and staff per training, managed a wide variety of
competing tasks, applying communication, organization, and time management skills to coordinate
project activities including managing multiple schedules, meeting deadlines, prioritizing tasks, and
adapting trainings to meet fast-changing accreditation and compliance requirements and to complete
successful delivery of projects on time and within budget
Enabled a record number of over 60 employees to maintain their employment status and professional
growth goals within a 3-month deadline, adapting to changes in processes and priorities in a
responsive and professional manner with meticulous attention to detail
Reviewed project results through post-assessments, surveys, and external reviews to ensure project
effectiveness demonstrated by positive behavior changes and increased scores on external assessments
Utilized effective communication skills and knowledge of adult learning to produce valuable
education experiences, leading to engaged participation, improved learning, and implementation of
desired learner outcomes
Collected and organized required data to demonstrate fulfillment of project requirements and shared
with various stakeholders to provide continuing education credit to faculty and staff
KEY SKILLS
Public Speaking ●
Strong Written and Verbal Communication ●
Coaching and Mentoring ●
Microsoft Office Google Suite ●
Highly Organized ●
Project Management ●
Results-Focused ●
Team Player Solution-Driven ●
Technology Adept ●
Problem-Solver
VOLUNTEER EXPERIENCE
New Heights Church2012-2017
Girls Cell Group Leader
Guided and led a group of 25 students in the youth program from youth to young adulthood, supporting
spiritual,
social, and emotional growth
Mentored 4 individual students over 4 years, coaching through challenges, listening attentively with
empathy, and encouraging them in their individual pursuits
Created communication resources, spreadsheets, and calendars for parents and co-leaders to organize
events, manage volunteers, and provide regular updates on activities
Organized fundraising opportunities for various charitable projects